Enterprise Security

Security & Compliance You Can Trust

Built with enterprise-grade security from day one. Callbe protects your data and helps you stay compliant with industry regulations.

Security First

Enterprise-grade security architecture with industry best practices.

GDPR Compliant

Full compliance with EU General Data Protection Regulation requirements.

PECR Compliant

Compliance with UK Privacy and Electronic Communications Regulations.

Data Protection

Robust data protection measures aligned with UK data protection laws.

Security Architecture

Multiple layers of protection for your data and operations.

Data Encryption

All data is encrypted at rest using AES-256 and in transit using TLS 1.3. Call recordings are stored with additional encryption layers.

Secure Infrastructure

Hosted on enterprise-grade cloud infrastructure with multiple availability zones, automated failover, and DDoS protection.

Access Controls

Role-based access control (RBAC), SSO integration, MFA support, and detailed audit logging for all user actions.

Business Continuity

Automated backups, disaster recovery procedures, and 99.9% uptime SLA with real-time status monitoring.

Privacy by Design

Data minimization, purpose limitation, and configurable data retention policies aligned with privacy regulations.

Data Residency

Choose where your data is stored. Options for US, EU, and other regional data centers to meet compliance requirements.

Regulatory Compliance Built In

Stay compliant with GDPR, PECR, and other regulations with comprehensive tools designed for outbound calling at scale.

Consent Management

Track and manage consent status for all contacts. Ensure calls are only made to opted-in prospects with documented GDPR-compliant consent.

Suppression List Management

Company-specific suppression lists and preference management updated in real-time to honour opt-out requests.

Call Time Restrictions

Automatic enforcement of calling time windows based on prospect time zones and local regulations.

Caller ID Compliance

Accurate caller ID display with proper number ownership verification. No spoofing or misleading identification.

Recording Disclosures

Automated call recording disclosures compliant with UK and EU regulations. Configurable scripts per jurisdiction.

Audit Logging

Complete audit trail of all calling activity, consent changes, and compliance events. Export-ready for regulatory review.

Our Security Practices

Security is not just a feature—it's a core part of how we build and operate Callbe.

  • Regular security assessments and vulnerability scanning
  • Continuous monitoring and remediation processes
  • Security awareness training for all team members
  • Documented incident response procedures
  • Vetting procedures for team members with data access
  • Security assessments for third-party integrations
  • Regular security policy reviews and updates
  • Responsible disclosure process for security researchers

Security Resources

Request our security documentation and certifications.

Security OverviewRequest
Privacy Impact AssessmentRequest
Data Processing AgreementRequest
Subprocessor ListRequest

Have Security Questions?

Our security team is here to address your questions and provide documentation for your review.